Terms & Conditions for SMS Messaging

By providing your mobile phone number and agreeing to receive SMS communications from Adams Heating & Cooling, including verbally, in person, by phone, or through another approved opt-in method, you consent to receive text messages from Adams Heating & Cooling related to your service relationship with us. 

Examples of Messages You May Receive 

As part of our SMS messaging program, Adams Heating & Cooling may send you the following types of text messages:

  • Appointment Reminders: Notifications confirming upcoming service appointments, including date and time details, sent in advance of your scheduled visit.
  • Technician Arrival Updates: Real-time updates letting you know when your technician is on the way, including estimated arrival windows.
  • Service Updates: Messages regarding the status of ongoing work, completed repairs, follow-up recommendations, or changes to your scheduled service.
  • Billing Notifications: Alerts related to invoices, payment confirmations, payment reminders, or other account and billing matters.
  • Customer Service Communications: General messages related to your service relationship with us, including responses to inquiries or requests you've made.

This list is illustrative and not exhaustive. The specific messages you receive will depend on your interactions and service history with Adams Heating & Cooling.

Message Frequency

Message frequency may vary depending on your service activity and scheduled appointments. 

Message and Data Rates

Message and data rates may apply, as determined by your mobile carrier and your specific mobile plan. Adams Heating & Cooling is not responsible for any charges incurred from your wireless carrier related to text messages sent or received under this program.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further texts will be sent unless you opt in again through an approved method.

Requesting Help

For help or more information about this program, reply HELP to any message.

Consent Is Not a Condition of Purchase

Your consent to receive SMS messages is not required as a condition of purchasing any goods or services from Adams Heating & Cooling. You may use our services without enrolling in this messaging program.

Privacy

For more information about how we collect, use, and protect your information, please review our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these SMS Terms at any time. Changes will be effective immediately upon posting to our website. Continued participation in the messaging program after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these SMS Terms, please contact us at:

Adams Heating & Cooling
(513) 450-3453
service@adamsheat.com

We’re available to assist you during regular business hours.