Customer Testimonials
Gas Furnace Replacement in Anderson Township, OH 45255
“I have been a long-time customer with Adams. They are continually reliable, professional and pleasant to deal with. During the twice annual maintenance visits, the technician takes the time to explain what work was performed as well as tips to extend the life of the unit. As the maintenance visit was concluding this past April, the technician made a suggestion that even though the unit was in fine shape, its age (20+ years) could lead to more issues down the road. Within a few days I called the office and set up an appointment with Tony to review new units and potential payment options. As always, he was polite and professional, taking the time to explain the various functions and capabilities of the units as well as answering my numerous questions. Soon after,my wife and I decided to purchase a new Carrier Infinity furnace. Installation took less than a day, the installers were friendly and efficient. Tony followed up a few days later with a visit and patiently walked me through the various functions of the new unit, including the wireless capability of the thermostat! Thanks Tony!
I would HIGHLY recommend the helpful crew at Adams Heating & Cooling!”
– Steve Z.
Heat Pump Installation in Milford, OH 45244
“Tony was great to deal with he is at the top of his game. I had a new heat pump and electric furnace installed in may of this year, the installers were all professional, nice and answered all my questions. they did a very organized and extremely neat installation. I could not be happier. Money well spent. Thanks Guys.”
– Bill B.
Air Conditioner Replacement in Eastgate, OH 45103
“I had a whole new system replaced both air conditioner and furnace. The house has never felt better. I wasn’t home when all of this was installed. Tony Potts a HVAC specialist came out to speak to me about the work that was done and to check out the system that was installed to make sure everything was still working properly. Tony was very professional, answered all my questions, and gave my some pointers on getting the best quality of performance from the new system.”
– Heather A.
Air Conditioner Installation in Anderson Township, OH 45255
“Adams Heating and Cooling has done a wonderful job in the way they respond to our service calls and our problems kudos to Eric Vogt and Tony Potts.”
– Judy H.
Heat Pump Replacement in Bethel, OH 45106
“I needed a new heat pump, outdoor unit, air handler, I mean everything. Tony Potts was very nice, explained everything, and answered everything I asked him about. Best deal for the dollar I found. Their employee’s were nice, took care of everything and cleaned up before they left. They had everything in stock and were to install in three days. They did a great job for me.”
– Patrick M.
Air Conditioner Repair in Hyde Park, OH 45226
“Chase was the technician who came to our home. He was clean, very well spoken, professional, attention to detail, and prompt in diagnosing the problems. He followed up as well. we live in a hi rise condo and your name was given to us by another satisfied client of yours. He replaced some fan motors and we are very pleased. Please thank him for us and for a job well done.”
– Doctor S.
Air Conditioner Maintenance in Eastgate, OH 45103
“Chase did a great job. Was very thorough,polite and efficient.”
– Karl L.
Water Heater Installation in Anderson Township, OH 45230
“Let me save you the trouble of researching companies to purchase from and to schedule installation…just call Adams for it all. Long story short…we woke up to an old leaking water heater. After deciding whether or not I was going to tackle this project myself, I decided it was probably best to call a professional. I called Adams around 11:00AM and we had a new water heater installed by 3pm the same day. Thanks to everyone who made this a painless and friendly experience. Ingrid in the office, Tom, Eric, and Lane on the installation….and everyone else involved….thank you.”
– Mike M.
Gas Furnace Installation in Loveland, OH 45140
“Adams replaced our 20 year old system: new Furnace, A/C, Humidifier, Air Purifier, Thermostat, ++. We are not only incredibly happy with the new system (so quiet and efficient) but Tony and the install team made it pain free and reminded us why we switched to Adam’s in the first place. A big purchase always comes with some stress and you want it know it is done right. Adam’s gave us a fair price and superior service with attention to every detail. I told Tony what was important to our family and he walked through the options and how they would effect our comfort and wallet. There were some minor changes that had to be done to make the system run at peak performance that they found at install and it was all done at no additional cost. We are confident that our new system is the right choice for us for the next 20 years and we will only have Adam’s maintain it.”
– Adrienne J.
Gas Furnace Installation in Mt Washington, OH 45230
“Adams Heating installed a new furnace, new central air conditioner, and a new hot water tank. We were so impressed at the super job they did.after they were done, they cleaned up and hauled off all the old stuff. We’ve got a service contract with Adams and they have always been dependable and givin us great service and will continue doing business with them. We give Adams Heating an A+ great job and thank you very much.”
– Stan B.
Michele Parisey
16:13 14 Jun 21
Chase serviced our A/C and he was very friendly, efficient and helpful. Highly recommend him and Adam’s.
Joseph Housley
13:15 14 Jun 21
Excellent service. Technician was courteous, polite, knowledgeable, and safe would recommend using him again.
Nitin Kumar
19:12 11 Jun 21
They were great. They called before heading over. He knew what he was talking about and fixed a problem that a couple other companies couldn't. I would highly recommend them!
William Valenzano
17:46 11 Jun 21
Adams responded quickly to our Heat pump issue back in February. They came out and installed a brand new heat pump. Tony was great to work with and took care of us every step of the way, thanks very much Tony!
Wendy Teismann
16:51 11 Jun 21
Chase was knowledgeable to fix our AC issue and friendly, too.
SUSAN BOETTNER
19:03 10 Jun 21
Chase was extremely nice. He called when he was going to be late which I appreciated. He was professional and explained everything he did and why so I could understand. I would call Adams again.
Sharon Eubanks
15:10 10 Jun 21
Chase was very friendly and put the plastic covering on his shoes and had his mask on. We talked for a while about what he thought it could be, and some of the prices. But when he come back in he said I have good news for you it was just a loose high-voltage wire that he fixed only cost me my service call. I will always use Adams heating and cooling they always do a great job for me.
Brian Troutt
14:08 10 Jun 21
Kerri Randol
12:19 10 Jun 21
Outstanding customer service all around! From scheduling our initial consult with John, HVAC specialist, to the install with service techs, Layne and Ben, we received top notch service. Great value!
Victoria Regan
15:40 08 Jun 21
Chase was here today for routine maintenance on the Carrier system we had installed last summer. As we have come to expect from Adams, he was on time, polite, and professional. Another great experience with a great company. Thanks, Chase!
Edward Hall
19:25 07 Jun 21
Chase Courtney arrived on time. He was professional, courteous and efficient. He explained all to my satisfaction. Thanks for the service.
Denice Crawford
16:03 03 Jun 21
William Bayer
02:05 02 Jun 21
Christina Mihalek
14:43 28 May 21
We have used Adam’s Heating & Cooling for years and we are delighted with theirs services. From repairing an old system to installing a new furnace, they have done it all for us. We use them for our annual maintenance for or HVAC and help us extend the life of our HVAC investment. All the service technicians are kind, professional, and knowledgeable. Today, Chase serviced our AC unit to get us set for the summer. He wore a mask and shoe covers in the house. He then explained and showed me what items needed to be replaced on my AC unit and why- he even showed the test so I could see the results myself. I felt confident in paying for my maintenance service and replace me to parts. Thank you, Chase and Adam’s Heating & Cooling!
Laurern Hensley
22:03 27 May 21
Our technician Chase was knowledgeable, on time, friendly and pinpointed our problem immediately and fixed our problem within minutes a great experience. Cookies coming soon!! 😊
Julie Pratt
19:45 24 May 21
I recently had my furnace replaced with a new gas line and central air installed. The team of Adams Heating and Cooling: Daniel, Jeremy, Mike and Tommy were magnificent, and respectful professionals. They were incredibly knowledgeable and patient during the process. Without hesitation, I wholeheartedly recommend Adams Heating and Cooling for expertise installation.
Laurie Roessler
13:36 21 May 21
Very thorough, informative and professional. I will definitely use them again. Rick was great; he explained things to me in a way I understood.
John Tholen
19:48 18 May 21
Meghan Larbes
12:15 17 May 21
Chase did a great job and was very nice and professional, would highly recommend!
Penny Huber
23:38 14 May 21
Good service
Jeff Harpring
01:26 14 May 21
Five stars are not enough! I've dealt with many HVAC companies over the years and NO ONE comes close. From knowledge, to focus on the customer, to value these people are the best! Dave gave me great information (without being the least bit pushy) to help me make my decision on whether to repair or replace my 23 year old system. Tommy and Mike did a phenomenal job installing the new unit, going above and beyond any expectations. They even made the space around the unit more usable. Could not be happier!!!
Dave Scharfenberger
16:48 13 May 21
Technician fro Adam’s was courteous & thorough
Rebecca Caplinger
16:27 13 May 21
Chase was very friendly and professional. He did a great job servicing our furnace/AC.
Evelyn Palassis
15:17 13 May 21
Adams heating is a professional and experienced local company. I highly recommend them for all heating and air conditioning needs.
Matt Gerding
19:17 12 May 21
Chase as great - informative and professional. Highly recommend!
Lou Ann Downey
13:17 12 May 21
Craig Haskins
16:16 10 May 21
Mickey Knapp
11:35 06 May 21
Chip Bach
18:14 03 May 21
Tony and the Adams team did an excellent job of providing us understandable explanations for making a decision on a new furnace for our home. The installation was on time, professionally done, and the follow-up/training was awesome. High recommend this company!
Teresa Georgin
16:41 29 Apr 21
I was very impressed with Chase.He was very professional and found the problem right away.So pleased with the service we had.
Tracy Settle
18:51 28 Mar 21
Tony installed an air conditioner for my dad's barn, and he couldn't speak more highly of this company (and Tony)! He's never asked me to do a review for him, but he said Tony was friendly, efficient, and knowledgeable. He would highly recommend this company.UPDATE: I needed a new HVAC system and Tony Potts hooked me up, too! He took the time to answer all of my questions, and worked with me to find the right fit for my house and my budget. I would highly recommend this company!
Chris Juilfs
17:44 24 Mar 21
Terri G
18:43 02 Mar 21
Have used Adams for many years now and they never disappoint! Very prompt, personable service, responsive to emergencies, and they are great at advising best solutions for their customers. They installed a new HVAC system in our veterinary hospital some years ago. At original construction , the duct work was not done well and we could never get even cooling and heating throughout the hospital. I thought we just had to settle for what we had. Then Tony introduced us to the Carrier Infinity and I thought I died and went to heaven! Finally it was comfortable in every room! Adams just replaced our home HVAC system and we sleep so much more comfortably with a a great humidifier on the furnace. I didn't know what I was missing. Great job, great people, totally trust them!
Ashley Love
14:56 16 Feb 21
I was very impressed with this company from the beginning. We received 4 different quotes from 4 different companies. While they weren't the cheapest, they offered the best service and product out of all 4 companies. We were told on Saturday (by a different company) that our heat exchanger was cracked. We called Tony that same day and went over the offer he gave us in October. They were able to come out that Monday and get started. They had the furnace up and going that same day, which was good because the snow hit us that night. They came out on Wednesday and finished up the job. I had to have another return vent installed and they were able to install in easily and without much difficulty. I also had a supply vent that the previous owner had installed under the fridge. I discussed this with Chase while he was installing the furnace, and he told me it would be no problem to move this vent so I could have heat and ac to my kitchen. They also installed this easily and my kitchen feels like the rest of the house. They were very easy to work with, due to personal commitments I had to leave my house several times while they were here and they continued working with no interruption and I fully trusted to leave them alone in the house. They left the area cleaner than it was before. Tony also followed up with me about the installation and if I had any questions. I also signed up for the service plan because it gave me a warranty for free labor on my hvac system for 10 years.
QueenE B
15:38 10 Feb 21
I had Adams Heating & Cooling come take a look at our 30 year old oil furnace that stopped working. Their experienced field team came out the same day and identified the problem and they confirmed my fears, the cost for repairs to such an old unit just didn't make sense. It was going to need to be replaced, and quick because it was the middle of winter! Luckily, Tony and his team were able to get a new oil furnace and heat pump installed only two days later and with a financing package that we could afford. The energy efficiency provided by the heat pump is an added bonus that we will be enjoying for years to come. Now our house is warmer than it has ever been AND we will have air conditioning in the summer too - which we did not have before. Everything went so smoothly and easily, we couldn't be happier with the whole process.
Memmo1968
15:00 03 Nov 20
Profesional service and customer oriented, not just part selling but good advisors too to help with A/C issues
George Wahl
14:40 10 Oct 20
Flora Higgins
20:21 07 Sep 20
They responded immediately when I called because my AC went out. Eric called me as soon as I hung up after putting in a call to the answering service. The very next day Eric came out & assessed the situation & scheduled an appointment to install my new AC & furnace within 4 days. Tommy, Ben, and a different Eric came to do the work. They did a great job, were very careful & cleaned up afterwards. Highly recommend them.
Ernest Johnson
17:11 24 Aug 20
Recently we had Adams Heating and Cooling install a ductless air conditioning system in our home. The quality of the Carrier product is unsurpassed, it is efficient and quiet. Their employees did an excellent job. The were very professional, knowledgeable and personable. They did a great job! If you are contemplating a system such as this, we highly recommend this company.
Chase Courtney
11:35 21 Aug 20
Darlene Parker
01:33 01 Aug 20
I recently had a Carrier ductless system installed for the upstairs of my house. First off, I got 4 estimates. The first 3 were basically the same. They all wanted to install an LG split system. Knowing the size of the upstairs & the heating & cooling issues we have delt with over the years we decided to get one last estimate. I'm so glad we did. Tony Potts came out to our house and did a thorough evaluation of the area upstairs. Had I gone with any of the other 3 estimates I am sure that we would not be as happy with the results! He was very pleasant, informative and knowledgeable. I knew that Adams HVAC was the right choice. They installed two 1 ton Carrier units on each side of my house & within hours the upstairs was the perfect temperature. We could not be happier. The crew of 4 started around 9am finished by 4pm.They were polite, fast and thorough, even dealing with 3 dogs. I would definitely recommend this company. My husband has a lot more confidence in the Carrier system vs the LG. We couldn't be happier with our decision. Thank you Tony!
Anthony Helbling
17:32 21 Jul 20
Crew showed up on time and did a good clean job on installation of new furnace/ heat pump. In and out in a reasonable amount of time. Very friendly and detailed explanation of unit! They were out of stock on the unit we purchased and they even upgraded us to the Mac daddy at no cost! Could not be happier!!Highly recommended!
Nancy Moore
18:31 13 Jul 20
This is my first experience with Adams Heating Co. I was very impressed with the customer service of Dave who found the system out of freon. He offered two solutions: fill the unit with freon or put some in to hold me until a new unit could be installed and he didn't even charge a trip charge. The new furnace and air conditioner are now in and working well. I am very happy with all the people I have met from Adams.
Jeff Dunn
00:08 01 Jul 20
Mixed bag. Fast response to my call and they came quickly. Tech was polite and knowledgeable. In my business we repair and service refrigeration systems so whereas he didn't say anything incorrect he left out information. If Of note, he wasn't wearing footies and wasn't wearing a mask and got mud on my floor. As a rule you should at least appear with a mask and footies. Anyway, my 9 year old heat pump unit uses R22 refrigerant which had has largely been phased out; though you can still buy it. He said the system was down 3 lbs. of refrigerant approximately. And that if it is low on refrigerant it has a leak by definition, which is true. BUT had it been slowly leaking for 9 years and just refilling it, would suffice for another 9 years or was this a recent development - rate of loss is important? In fairness, it's really impossible to tell but it was clear the push was on to sell a new unit. If it was leaking slowly it could go for a few more years and may be worth filling up with refrigerant. However, he was ready to sell me a new unit for 5K. I may have misunderstood him but I did repeat his calculation when he said he could refill the 3 lbs of refrigerant for $350 per lb. I said $1000 total and he said yes. I can buy R22 (FYI without a licence you can't ) for $350 for 20 lbs. Or $17.50 per pound. That's a pretty steep mark up. I'd be ok with $100 per pound charge because of crafting costs, losses, leaks and mark ups but $350! It started too appear as if their response was designed to sell a new unit not to service me. Anyway I topped it off myself with R22and after 2 wks we're fine. That may change but I prefer to work with a company that's a little more transparent and doesn't gouge on the refrigerant. A lot of HVAC companies are leveraging R22 to sell new units and I feel that was going on here. It's easy to take advantage of people that aren't familiar with refrigeration. Call more than one company. Know your pricing.
Dan Regan
19:14 22 Jun 20
My wife and I hired Adams Heating in June 2020 to replace the gas furnace, air conditioner, and hot water heater in our home in Anderson Township. We had a fantastic experience, we could not be happier with their service and work, and we highly recommend them.Tony Potts is the HVAC specialist who came out to give us our quote. Tony was very thorough in determining what would need to be done to complete the job, and was very helpful in explaining the different choices amongst Carrier’s gas furnaces and air conditioners. It was a large job primarily due to the size of the old Williamson furnace that needed to be torn out, and the expectation was that it would take a day and a half to get the whole job done (furnace and AC on day 1, hot water heater on day 2).Tommy and Eric are the HVAC specialists that led the installation efforts, with a little help from Chris (a student learning the trade). They arrived at 8:30am just as Tony said they would, and they got right to work. They were courteous, professional, and incredibly hard workers. They got the entire job done in one day (including the hot water heater), and I am very impressed with their work.Tony followed up about a week after installation to ensure we were completely satisfied, and to answer any questions we had about using our new thermostat. We are very happy with our choice to hire Adams Heating, and genuinely look forward to having them service our new system for years to come.
Johnny Ness
17:59 22 Jun 20
I own a business and everytime I need something related to heating and cooling Adams has always taken care of me in a very timely fashion. Thanks!!!
James Eisen
12:36 20 Jun 20
We would like to thank Adam's Heating Co. for being prompt and professional. We are very impressed with the initial installation with Tony and his crew, and then with Dave for our software update.
Daniel Dillman
19:58 13 Jun 20
Had issues with the heating and cooling of the thermostat. Rick was able to come out and fix the problem ASAP! In no time at all, my issue was fixed and had nice cold air! THANK YOU RICK!!!!!
Theresa Wilhelm
00:42 14 Apr 20
You won't be disappointed.
Tony Potts
20:49 28 Feb 20
Stephen Pierce
15:29 17 Feb 20
The guys at Adams installed a propane fireplace in our new addition. They framed the shell for the fireplace perfectly to my specifications and completed the installation on time and on budget. They returned after the propane was delivered and ensured proper operation and provided instructions on its use.They were prompt professional and courteous. You can’t go wrong with this company!!
Teresa Hampton
19:25 27 Jan 20
Jeffrey Meurer
13:45 06 Jan 20
Our water heater went out over the holidays and Adams was able to inspect the issue and have a new water heater installed just a few hours later!
Rob Shiflet
22:26 29 Nov 19
Had a great experience with Adams Heating & Cooling. I wanted to replace my old oil furnace with a new one and add a heat pump as well with the A/C.. HVAC Specialist Tony Potts came out to give me a quote. Mr.Potts didn't just give a Quote like the other companies I had out. He looked at all the duck work took measurements checked literally everything to be able to determine what my house needed. And gave me different options depending on what i wanted to spend. He was very honest about everything. Other companies just came out looked at the furnace and a/c unit and gave a quote but they didnt have the knowledge and was tryng to sell me junk. The biggest reason i went with Adams was because the honesty I got from Mr. Potts and I felt more comfortable with them because of the inspection Mr.Potts gave. I have no problem spending a little more money for better equipment. The guys that came out for install was awesome. They knew what they was doing and did everything right. I have a buddy in the HVAC world that cameout to see what work they did and he was very impressed by there work. I will refer Adams Heating to everyone. At the end of the day this company does great work and will bring you great peace of mind knowing that everything was done right and your being taken care of.
Jeff B.
02:09 20 Nov 19
****UPDATE****They are working to correct the mistake. After research, my fault, still not a great deal but they are doing the right thing.Promised to install Carrier Furnace and put in Payne instead. Very misleading and not ethical.
Jeff Reichard
20:04 18 Oct 19
Adams did a thorough and clean installation of our new furnace and air conditioner. I am in the construction industry and see all levels of workmanship. Adams installed everything in a top notch fashion and their employees were very courteous. I definitely recommend them.
Jonathan Colson
23:36 16 Sep 19
Needed a condensor fan for my AC. The representative at the counter got me exactly what I needed based on a cell phone pic of the old unit. He even got me a part I didn't know I needed but actually did. Tossed in a little friendly advice and the price was right in line with buying online too. I didn't use thier service so I can't speak to that, but when it's time to call in the pros, this will be who I call.
William Bath
18:27 03 Aug 19
Fast and helpful!
Brandon Neace
03:27 29 May 19
I recently had a AC unit replaced and the crew from Adams Heating was great. They were able to work with my unique setup while not having to rework any major items. I highly recommend Adams heating Co.
Gene Murray
01:50 29 May 19
We purchased our home last October, but have used Adams Heating for over 10 years. Our AC system froze up suddenly and we needed help immediately. My wife recently had heart valve surgery, and the extreme heat was very stressful on her. I am grateful that Adams expedited a technician to our home. Chris arrived a little over an hour after my call. He was very responsive to the urgency of our situation, and he quickly diagnosed and fixed the problem. We quickly had cool air! He made additional recommendations to avoid future AC problems. I am sold on Adams and have signed up for maintenance services going forward.
harry bradford
15:42 17 May 19
We have had a service contract with Adams for several years now and their service and honesty continues to impress us. We just had spring service again today and a technician named Rick was at the house. He was very thorough, and very polite. He had extensive knowledge in his field and articulated that knowledge well. We will continue to use Adams as our primary HVAC provider. Job well done.
Ben Thomas
13:52 02 May 19
Unfortunately this company is out to charge you the maximum amount they can get away with. They came to my mother's house and told her she needed a very expensive part for her gas furnace (controller). It turned out that it was just the button stuck on the thermostat. I called and they did refund the $90 service call charge and my Mom has had no problem since then (6 months). Nothing like telling an 86 year old woman that her furnace needs the most expensive part.I just called to get an estimate on replacing my oil pump on my furnace. The part (Suntec 2460GU Oil Burner Pump A2VA-7116 ) costs $76.40 on Amazon and is not very hard to install. I may just do it myself but I don't have the gauges to check pressure and vacuum. Their estimate is $300 - $500. They wouldn't give me a more precise estimate even though I said I could answer all of their questions.
GBI Cincinnati
16:10 10 Apr 19
All of your technicians have been very good but I must complement Rick & Eric who came out today. They were extremely professional and competent. They presented a very professional image for the company and should be commended. Adams is a great company to deal with and I highly recommend them.
Josh Marotti
16:50 04 Mar 19
Heat went out. Called Monday morning. They were here within the hour. Had it diagnosed within 5 minutes. Went out, got the part, and it was fixed an hour later. Price was very reasonable. Simply awesome service. Highly recommended!
Nicole Schindler
14:48 24 Jan 19
"Our furnace died on Sunday (that snowy, cold, awful day) and we started calling furnace repair companies. Adams called back right away. Dave Smith came within one hour, diagnosed the problem, and had us warming again in a short period of time. He cleaned up after himself and it looked like he had never been there. The price was fair and we were so pleased we scheduled more work.On Tuesday Rob Davis replaced our condensation pump. Again, Adams supplied us with a great service call in a timely fashion. Rob was very personable and talked with me about every step to make the appointment perfect.Thank you!"
L S
02:03 24 Jan 19
During a recent cold snap, my furnace was not working well (it was 59 degrees in my bedroom). Adams Heating Co. had been recommended to me so I called them for a service call. I called at 8:00 am. right after they opened, and they had a serviceman at my house by 9:00. He did a thorough check on my furnace, serviced it (routine maintenance) and could find nothing wrong. He must have done something right, because it has worked just fine since the visit. And, my service technician was a great guy. The charge was less than $100 - I will definitely have them do routine service on my HVAC and use them when the time comes to replace the equipment.
L.E. Wilson
16:05 21 Jan 19
Did a great job fixing my Oil Furnace when others said it couldn't be fixed. Dave came and within less than an hour he fixed it. All the others wanted sell me a new furnace. So grateful for the professionalism and kindness. I will definitely be calling them in the future. Thanks again
michaela c
13:48 17 Jan 19
Dan Lee
13:20 13 Jan 19
Family owned. On time. Knowledgeable. Fair Pricing. There are a lot of choices around Cincy for HVAC work, but my trust and money goes to Adams. They stand behind their work and the products they install. Thanks Dave, for solving our furnace issue, getting to the root of the problem after a thorough process of elimination. Working like a champ!
William Wright
18:59 03 Jan 19
The Adams crew were this morning and did an outstanding job. They repaired some tricky ductwork that was incorrectly installed during the house construction. Jeremy Grant and his co-worker were very thorough and professional. Thanks for your great work. Will use your services next time We need heating and cooling.W. Wright
Brad Hast
04:41 31 Dec 18
Adam's serviced my heat pump system and did an excellent job ! Honest and fair people.
Richard Grant
16:43 27 Dec 18
First company just wanted to sell a new furnace and stated he didn't know much about my type of furnace. Broke two parts trying to install and left after 2 hours without fixing. Called Adams the next morning and it was repaired. Thank you
Chad Phelps
17:32 19 Dec 18
The new furnance process was great from start to finish. Service man Eric was great during th consultation, the salesman Tony was very helpful, Jeremy and Daniel were awesome during the install and the office personnel,especially Ingrid, were great! Thank you all
Matthew Haikalis
15:18 03 Dec 18
"I worked with John on the sales-side of the process and he did an outstanding job. He was thorough during the system evaluation, quoting process, and working through the execution of the purchase.The gentlemen who installed the furnace were knowledgeable, professional, and performed high-quality work. The furnace and associated ductwork/filter cabinet is very clean with great craftsmanship.My family and I appreciate the work performed by Adams and highly recommend!"
Kathy Tufts
19:58 29 Nov 18
Cathy Wronkovich
18:40 16 Nov 18
Staff person was prompt & competent.
Gerald Oaks
16:28 10 Nov 18
We just had a new Carrier Infinity Gas Furnace installed with a Humidifier -- so far GREAT. The service was professional, efficient and their teaching us its use was very good. Answering our questions -- until we understood all the settings. First Class.Thanks Adams,Gerry Oaks
Jennifer Hamilton
11:24 06 Nov 18
My home warranty could not assist us in getting immediate service out to us. I called Adams Heating and Cooling. They were prompt, very professional, ordered parts needed, efficient and went over and above to check our furnace thoroughly. We are so pleased with Adams Heating and Cooling and would highly recommend them.
Leota Watkins
14:02 09 Oct 18
Eric addressed both my A/C and heating needs this year. He is professional, knowledgeable, and communicates well. An issue with a relatively inexpensive part he replaced, allowed us to stay cool throughout the summer. We look forward to staying warm this winter. Very trustworthy and an asset to the company.
toptacruse
15:35 08 Oct 18
Great work and quick l! Well recommended
J. Matt Naylor
13:28 29 Sep 18
Courteous and professional service with neighbor feel
LarryM
21:09 19 Sep 18
I called for service at 1:00 pm,told them my renter had emphyzema and needed immediate heat pump (cooling) service and they were onsite by 2:30. WOW, what service. A little freon and they were gone. they will always be my go to heating company.
Jamey Schleue
15:36 11 Sep 18
Installed Nest thermostate ourselves and it didn't work. Adams Showed up and charged $140 for freon that I must take their word that I needed. Not sure. We had installed a Nest Thermostate and it wasn't working properly. The tech said he fixed the Nest and left. It did not fix the Nest problem and we had to put the old thermostate back on ourselves. $140 down the drain. Called Adams and they said the would not give us any consideration or even a small discount on another $90 service call. The tech admitted he was not their best person for Nest related issues. Adams isn't the only HVAC co. that maybe gauges people and maybe takes advantage of their lack of knowledge but I certainly am taking them off my list for future use. The lady that answered the phone was very nice and polite.
Melly Imm
19:16 04 Sep 18
I called Adams on Saturday morning of Labor Day weekend, when our central A/C died. They got to our house within a half hour, gave me a couple of options with quotes, and installed the new unit the following Tuesday (just 3 days later)! Steve gave me the quote, and was very professional and courteous, as was Jeremy who installed it! Thank you, very impressed with their professionalism and promptness!
Scott Shepard (The General's Grill)
14:27 04 Aug 18
Always professional, friendly and helpful.
Jonathan Millhouse
21:04 09 Jul 18
Adams Heating and Cooling is a local HVAC company that treats their customers well, providing great service at a fair price. Eric was extremely knowledgeable and was able to get our A/C working. In the past three years, my wife and I have had to contact several HVAC companies to come out and diagnose problems with our system. Technicians from these other local companies would come out and seemingly make the problem worse.Our experience with Adams Heating and Cooling was phenomenal. If you're having HVAC problems, I would recommend contacting them first.
Chris Ring
12:44 24 May 18
Top Notch Service! Quick and great price! From the first phone call, to service, to calling back the next day to pay.David, the HVAC Service Specialist contacted me upon arrival and even put my two dogs back in their kennel. A class act!I would definitely recommend these guys above the rest!
Mike Prachar
20:47 23 May 18
Had my central a/c units serviced by Eric. He was extremely thorough and provided an excellent summary of what he did and what was needed. The experience was positive and the rate was fair. I would call Adams/Eric again if I had any kind of issue. Eric was honest and trustworthy.
Eric Bollmann
21:54 10 May 18
They installed a whole new system in our foreclosed house we bought. They worked with us for the entire process. Tony was very helpful in the whole process. I would recommend them to anyone.
Susan Roberts
13:24 26 Apr 18
Ingrid, who handles calls and scheduling, and Dave, Adams’ head technician, are tops, both extremely knowledgeable and professional. Dave is terrific at his job, and his work has lowered our heating bills significantly. As a result, I highly recommend Adams.
Pamela Brosch
15:08 18 Apr 18
Anthony Potts
13:15 06 Apr 18
Great Company
Joseph A Sheppard
14:45 08 Mar 18
Adams Heating and Air has been taking care of my home and office for over 20 years. They are dependable, use quality equipment, and their employees are punctual and have the utmost professionalism.
Robert Durkee
07:02 08 Feb 18
My gas furnace quit working a few weeks ago and I called Adams to come out and look at it. Of course, the first 10 minutes the tech was there he says oh you need a new furnace. He did get it working but it needed 2 new parts which I found out I totally got screwed on. Beware-Adams upcharges on parts like you wouldn't believe and they charge a lot more than most places do for just a diagnostic fee. Well a week later, my friend in HVAC from Dayton came over and looked at it and I told him how much I was charged for the service and parts and he was in disbelief. So call around before you have Adams come out and charge the exorbitant anount they do for service.
Lea Crain
13:33 24 Jan 18
I called Adams Heating yesterday because it was the company listed on the sticker on the furnace at the house my 80-year-old mother lives in. The furnace has not keeping her house warm. A nice lady told me that a man could come out that same day. He did arrive on time, was polite and efficient, but unfortunately by the time he got there the furnace was working fine and the house was actually quite warm. He did a full inspection but could find nothing wrong with the furnace. He told us he would waive the $90 fee and return again the next time the furnace stopped working. Whether we get a new furnace or not, he did point out to me that the flue elbow near the furnace should be replaced soon. I thanked him.Today, mom woke up to a cold house so she called Adams and a different man came. While he was inspecting the furnace, my mom called me to let me know he was there and that I could come over. He informed us the furnace was dying and we needed a new furnace. I called the landlord to tell him the bad news. He asked to speak to the technician. I did not hear what the technician said about the furnace but I did hear the technician promise to send him the quotes by email and asked for an email address. I gave him our landlord’s business card. He asked for me to write him a check for the $90 fee which I did.My mom called me later saying that she couldn’t hear the furnace running and had called Adams again. They told her the man that came there had to turn the furnace off. I wasn’t sure if my mom was a little confused, or they misunderstood, or what was going on, so I told mom I would call them and ask some questions. I called the nice office lady. She informed me that the man did indeed turn the furnace off insisting that they “had to because of the carbon monoxide danger”. I informed her that he said nothing about that to me or the landlord. She assured me he did. I assured her he did not do any testing for carbon monoxide in my presence. She said the signs of danger were enough for them to turn off the furnace. I started getting angry and told her that they had no right to turn off my mother’s furnace without asking me or her or the landlord. The lady insisted that the man explained “everything” to the landlord. I said some rather not nice things to her. I called the landlord and asked him if the furnace man informed him he was turning the furnace off. He said, “absolutely not”. Needless to say, he and I got very angry. We both went to my mother’s house and found that the furnace was not turned off but he actually left the front panels off the furnace that caused it to be off. I noticed that it looks like the “repair” man took a screw driver and poked holes in the flue pipe immediately above the furnace. I certainly saw NO HOLES there the day before.Mom’s landlord happens to be a Professional Engineer with decades of HVAC experience and is registered as a Professional Engineer in 7 States to practice HVAC Engineering and Design. He knows quite a lot about furnaces. We went to Home Depot, purchased supplies, and made temporary repairs of the flue pipe and purchased new carbon monoxide detectors. The furnace is now functioning and providing the house with heat with no sign of carbon monoxide. I also called my bank and put a stop payment on the $90 check I had given the furnace “repair” man earlier in the day. I am too upset for words to express. There is no way this is proper behavior for a salesperson representing a reputable company. I wish I could give a review that has no stars for this is a totally shameful way to behave. They left my 80-year-old mother with a sabotaged, torn apart, off furnace in the middle of January. Shame on you!
Mary Dial
16:46 21 Dec 17
To plan what we needed for equipment, Tony was excellent. He listened, suggested and answered questions completely. He was open to non standard installation that was needed. Tom and Mike were very careful doing the installation - they simply did a very credible job. The experience from beginning to end was a good one!
Madeline Wilburn
22:18 02 Nov 17
VERY polite, proffesional, efficient, and reasonable. I have used their services in the past and I would highly recommend them.
Candice Vogt
23:36 29 Oct 17
RANDY BAKER
18:27 15 Jul 17
A1A Good People never had a complaint since I been using them since 1972
Jo Seilacher
00:16 11 Jun 17
The new AC unit was installed with no mess left behind. The technicians were very professional and courteous.
Need HVAC Service?
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Call us at 513-474-1600!
Adams Heating & Cooling proudly provides HVAC service to Loveland, Milford, Batavia, Anderson Township, and the surrounding communities in the Greater Cincinnati area. Visit our service area page for more coverage details, call us at 513-474-1600, or request service online today.
