Customer Testimonials
Gas Furnace Maintenance in New Richmond, OH 45157
“We always appreciate Rick’s professionalism. We enjoy your prompt and friendly service.”
– Marcia E.
Air Conditioner Replacement in Amelia, OH 45245
“The AC unit went out on Thursday and they sent a service tech on Friday and determined the compressor was shot. Tony their sales rep. on Friday came out gave us options and was great to work with and was never pushy for us to decide on any one unit. I was not there the day of installation but my son said they showed up on time and completed the install in a timely manner. I have been in construction for 40 yrs. and know quality work when I see it. They did a great/very professional job on the installation.
Thanks Adams!
Al”
– Al M.
Water Heater Installation in Cincinnati, OH 45230
“We had Adams Heating and Cooling install a furnace humidifier, an ionizer, and a new water heater just recently. Tony Potts, their sales representative, came to the house to evaluate our needs. Our water heater was really old and Tony said it had signs of previous leaking and it was rusting. We decided to replace it rather than wait for it to fail. Additionally, we have a 1942 rebuilt Mason Hamlin grand piano in the lower level of our condo and we wanted to make sure the sound board wouldn’t dry out in the winter–so we knew we wanted a furnace humidifying system. And, since my wife has allergies, we wanted something to purify the air in addition to the UV light we already have. Tony Potts is the quintessential salesman. He is extremely knowledgeable, caring, understanding, and explains everything. I don’t think I have ever met a better service representative in my life!! He’s a keeper!! The installation went smoothly. Chase and Zack were very efficient and respectful. Chase was especially knowledgeable and kept us in the loop as to where they were in the installation process. What wonderful employees you have at Adams Heating and Cooling!! Our neighbors recommended Adams when we moved here from Michigan last summer. We are so glad we have them for all our HVAC needs.”
– David G.
Air Conditioner Replacement in Anderson Township, OH 45255
“After our old AC broke, Adams was quick to send a service man to our home. He diagnosed that the old system was not serviceable (evaporator and condenser both needed replacement). He explained everything to us about what the problem was and about the new Carrier system with pricing. Within a few days Adams sent installers who replaced the old with a new Carrier system. The installers arrived on time, did a great job, were very friendly and courteous, and explained everything that they were doing as the installation progressed. I know you will be pleased with this company.”
– Steve B.
Air Conditioner Installation in Cincinnati, OH 45255
“I had a new air conditioner installed by Adams about two weeks ago. I was very pleased with the professional nature of the two installers. I would definitely recommend Adams to others.”
– Patrick D.
Air Conditioner Replacement in Cincinnati, OH 45255
“Tony, our sales guy, was a pleasure to work with. He gave us several options and was never pushy. The installation crew were also very nice to deal with and eager to answer all my questions.
They replaced our 20 year old system. I would recommend Adams Heating to anyone. AND they are a family operation who have been in the area forever.”
– Kenny D.
Heat Pump Replacement in Eastgate, OH 45245
“Our AC stopped working and with 90 degree temps, we were desperate. Tony Potts came out the next day & let us know our heat pump was shot. This means new AC & Furnace. He provided several options and was able to get everything done within a week. Tony and the entire team was amazing. You can tell they really care about taking care of their customers. I am so glad I went with Adams and highly recommend them for any/all your HVAC needs.”
– Stephanie G.
Air Conditioner Maintenance in Cincinnati, OH 45245
“Chase completed our spring check up and he always does a very good job, is very professional, friendly, polite and helpful.”
– Kris B.
Heat Pump Replacement in Amelia, OH 45102
“The process was very simple and easy. No pressure. Simply explained our best options and explained the benefits snd cost. Quick follow up on explaining how our new system worked. Noticed the difference almost immediately. Would recommend their service to anyone.”
– Tom k.
Gas Furnace Installation in Anderson Township, OH 45230
“Very professional and courteous. The whole installation completed in less than a day; furnace and air conditioner which had to be moved to a new location. We worked with John Mulvey who very knowledgable and we’re happy we met him. We definitely recommend using Adams Heating.”
– John O.
Geralyn Hunt
19:13 20 Sep 22
I am a nurse of many years. The level of trust you need for your HVAC maintenance is similar to a health care provider You really are at their mercy if you don’t have the knowledge Eric Vogt of Adam’s Heating and Cooling is personable, knowledgeable and trustworthy Recommended by my neighbor, I recommend him to you. Like a car needs maintenance , a HVAC needs maintenance to work correctly. You can trust Eric.
Lamis David
21:11 19 Sep 22
We have been loyal clients of Adams Heating and cooling for years! Eric is always been our go to associate! Knowledgeable, hard working, respectful and thoughtful of our time, requests and needs. We consider him to be a very honorable business man. We had two units installed at Eric’s recommendation. the installation team was professional and punctual. We also so appreciate that every time we call in our call is answered by the first or second ring…. We live in the Hyde park area in Cincinnati and we highly recommend this business!
Marilyn Kuntz
12:16 08 Aug 22
Jen Knabb
13:23 26 Jul 22
Thomas Rinner Sr
17:30 25 Jul 22
I called on a Sunday morning and they were here the following Monday morning! Would have come out on Sunday, accept I was not going to be home. Showed up on time and Chase, (the HVAC Specialist) resolved and fixed the issue in less that 30 minutes. He was polite and professional!
Dave Murray
14:42 12 Jul 22
Did a good job of HVAC maintenance for my small business.
Susan Jones
18:27 08 Jul 22
Patrick Ford
14:19 27 Jun 22
I had a new air conditioner installed by Adams about two weeks ago. I was very pleased with the professional nature of the two installers. I would definitely recommend Adams to others.Pat
Frank Miranda
19:06 22 Jun 22
John Reed
14:20 17 Jun 22
Rick Cullison was the technician.Adams, you are very well represented with people like Rick! I am actually in the business on a commercial level, so I see all kinds! Rick is a big asset to the company!!!
Kathy Wagner
03:06 14 Jun 22
We had an 8-year-old HVAC system that quit on us unexpectedly…. Mainly because of bad installation with our previous company. We got a few quotes, one of which was from Adams, and even though Adams did not come in as the lowest price, we felt that they were the best quality for the price!! Man, was that so true!Tony came out to go over all of our options with us. He was friendly, on time and always followed through on what he promised. He promised to help move our thermostat in the house so it would read properly. He even found where the problems were in our old system and helped us understand how they could make things better. We were excited for our new system.On the day of installation, Tommy was completing everything as promised. Then he found a huge hole in the cement under our HVAC system. It had apparently been there for several years! We had to stop the installation in the middle of everything so we could repair the hole. I was so thankful that he brought it to my attention! Furthermore, when we needed to get back onto the schedule, Steve Adams personally helped us get back on the very next day after we repaired the hole. The whole thing was incredible! We were on a time crunch because the temperatures were supposed to get into the upper 90s within days. We have been so comfortable in our cool house! So thankful for Adams!! Thank you Steve, Tony, Tommy and Zack!! You are the best!I would highly suggest hiring Adams for your HVAC needs! It’s rare to find a company that operates so well and hand holds you through every process like they do.
Marilyn Klump-Stringfield
11:38 08 May 22
John Sizemore
12:56 30 Apr 22
We used Adam’s for a Spring system check up. I was really impressed with our tech, Chase. He was very friendly and thorough. Seemed knowledgeable and did a great job explaining things. So far, Adams has been very responsive ,
Sandy Job-Rivera
15:21 28 Apr 22
Todd Schwartz
20:55 21 Apr 22
Chase C. was our service technician today; quick, thorough, polite an professional!
Dawn Scheuer
15:16 19 Apr 22
Ellis Ellis
16:59 12 Apr 22
On April 6th 2020 we had our annual AC services completed by Rick Cullison and wow this pro never ceases to impress. Rick was in the pouring rain 🌧 and did his job as a true professional not skipping a single detail. When we had a question about cleaning the unit he had the answer.We highly recommend Adams!!!
Steve Zimmerman
22:31 11 Apr 22
Timely appointment; Chase was friendly, efficient and professional. He explained what he was here to do and provided a brief & concise report before leaving. I would highly recommend Adams Heating for any HVAC needs or service.
Marisa Huncherick
18:47 24 Feb 22
I'm writing this review on behalf of LeafGuard of Cincinnati. We have been impressed by their work on our office remodel, as well as their customer service and punctuality. Thanks in particular to Tommy and Tony!
Zach Queen
02:53 05 Feb 22
Tech came out and probed a couple of wires and said everything was good. Didn't check to see if my refrigerant levels were good didn't even look at the heat pump itself. Was at my house maybe 10 minutes and said everything was fine. Did attempt to even recreate the problem. Now my heat pump isn't heating again. No real troubleshooting or anything. Definitely not happy with the service.
Matthew Haikalis
18:36 29 Jan 22
"I worked with John on the sales-side of the process and he did an outstanding job. He was thorough during the system evaluation, quoting process, and working through the execution of the purchase.The gentlemen who installed the furnace were knowledgeable, professional, and performed high-quality work. The furnace and associated ductwork/filter cabinet is very clean with great craftsmanship.Just recently I added the service plan at our new house. We had Chase come out for the first PM on the furnace. He did a fantastic job, above and beyond. He was knowledgeable, professional and compassionate. I will ask for Chase for future service visits.My family and I appreciate the work performed by Adams and highly recommend!"
Tom Thompson
02:54 25 Jan 22
They did an excellent job and did just exactly what they said they were going to
Dan Lee
16:39 08 Jan 22
Family owned. On time. Knowledgeable. Fair Pricing. There are a lot of choices around Cincy for HVAC work, but my trust and money goes to Adams. They stand behind their work and the products they install. Thanks Dave, for solving our furnace issue, getting to the root of the problem after a thorough process of elimination. Working like a champ!
Troy Meyer
18:37 22 Dec 21
I have the maintenance plan with Adams. I called for service when I noticed the furnace was leaking water. Technicians were at my door in just under three hours. They were efficient and courteous and knowledgeable. They explained what caused the water leak and how they fixed it. I'm very satisfied.
t mooney
14:38 21 Dec 21
Responsive, professional, prompt, decisive, affordable, pleasant manner, what the repair business should be all about!! Nice work !!
Sue Bedinghaus
15:19 14 Dec 21
ROCHE MCGREEVY
20:13 10 Dec 21
Knowledgeable, Friendly,Prompt,Courteous. Thank You, Chase
Brian P
23:07 05 Nov 21
Awesome service. Chase was a great help and completed the job very quickly. I was very happy with the outcome, and would recommend to anyone needing repair to their furnace. Thanks Chase!
Ferg c
21:10 20 Oct 21
Had Chase come out to us to service our furnace, and honestly, don’t think I’ve had a better experience with anyone coming out to our house for anything. So happy with the service. Chase was was so knowledgeable and helpful. Thank you so much!
Melissa Davis
20:24 04 Oct 21
The HVAC tech, Chase, was knowledgeable, professional, and friendly. In addition to our annual furnace maintenance and cleaning, he identified and fixed a problem we had with our thermostat and AC earlier in the week.
Brandon Fariss
22:51 01 Oct 21
Jeffery Neu
18:31 01 Oct 21
Adams Heating and Cooling is a company I always recommend without hesitation. They are always on time and do great work. Their technicians have always been respectful and the prices have always been fair!
Matthew Stanyard
22:21 27 Sep 21
Repair to water heater.
Arjun Mohan
23:19 03 Sep 21
Great service, great price and Local. Will most likely use their service on an annual basis for regular maintenance in the future
Ron Lane
11:18 02 Sep 21
Cheryl Kirk
19:40 01 Sep 21
We called Adams Heating and Cooling when our ac went out. They came promptly and fixed the problem. Chase Courtney was the HVAC specialist and he did an accurate diagnosis and repair. He was not only very professional, but courteous and respectful. Job well done!
Kathi Seabolt
00:25 29 Aug 21
I called first thing Monday morning they offered me various times to come out the same day. Technician called before coming (he was actually early). Erick answered all my questions and had my A/C running in less than 1/2 hour. He was great- professional, respectful, polite, and clean. Would recommend for anyone with heating or a/c problems.
Thomas Jerr
21:22 13 Aug 21
Shawn Keegan
16:08 05 Aug 21
East Grey
20:42 30 Jul 21
Brooke Matzen
15:26 29 Jul 21
Very professional and courteous. We have used their services for years to maintain our systems. Quality parts and competitive pricing. Whether you need a new system, a second opinion or routine maintenance, I would highly recommend.
Mark Kaiser
11:51 29 Jul 21
Our specialist, Chase, was great. Showed up on time, explained what he was going to do and then did what he promised. Very professional and polite.
David Bodie
12:58 23 Jul 21
Excellent service. Great job. Installation was clean , neat and well done. Have been a customer for years because they always do an excellent job and stand behind their work.
Elaine Kemper
15:56 18 Jul 21
When our air conditioner quit working, I contacted the company we had used in the past for service and I was told they were no longer doing residential clients. I asked if there was anyone they would recommend and their answer was Adams. Adams Heating and Cooling came out and gave us options of trying to fix our (very) old unit vs installing a new one. Everyone I interacted with was extremely professional and was also able to answer every question I had so I could make an informed decision. Installation went smoothly and they came back a week later to check things over. They wore booties in the house to protect my floors and were all very courteous. I would highly recommend.
Butch Kelso
15:27 14 Jul 21
We have relied on Adams H/AC for over 30 years. Adams has top notch service specialists. Eric was excellent in his attention to detail.
Meghan Gaitskill
21:38 06 Jul 21
Chase repaired my a/c in a very professional , very courteous, prompt and friendly manner. Have used Adams before and will again.
Kyle Black
13:04 02 Jul 21
Andrea Vargas
17:43 01 Jul 21
We highly recommend Adams. Tony, the HVAC Specialist that worked with us was amazing, he guided us and helped us pick the best option for our home needs. From start to finish the process was smooth and stress free on our end.
Patti Hornstra
16:13 01 Jul 21
Kevin Luse
19:31 30 Jun 21
Eric V. was very professional, quick service and reasonable pricing. I would recommend Adams Heating and Cooling.
Bridget Goebel
19:19 29 Jun 21
Every single experience I’ve had with Adams has been positive and truly tremendous. Each and every employee takes their time they educate and are extremely professional. Today I had the pleasure of having Eric Vogt do our maintenance check !He was extremely intentive and listened and was very professional. I will always encourage others to use Adams and will continue to recommend them to friends and family
Dennis Brown
18:20 29 Jun 21
A B Normal
17:09 29 Jun 21
Scheduled routine maintenance on an AC that was about 30 years old. They provided excellent service and answered all of my questions. Our entire system will need to be replaced over the next couple of years and I would not hesitate to use Adams heating for that effort.
Stephen Waggoner
19:05 28 Jun 21
Nancy Fuller
16:59 26 Jun 21
Rick Cullison did a great job and we trust in his work and the advise he gave us about our unit.THANKS-Nancy
Maddie McLaughlin
12:42 25 Jun 21
Great experience! Chase arrived early which was great so I could carry on with my day earlier than expected. Chase and was in and out very quickly! Chase was also very nice and professional from start to finish. I could tell Chase was highly intelligent and aware of the problem right away. Definitely Recommend ADAMS heating &cooling! The AC is up and running already and I can feel the house starting to cool. 5-star experience!
Kelly OK
15:44 22 Jun 21
Chase was very professional and thorough. I’ve always had great service from Adams.
Roberto Di Salvo
22:46 18 Jun 21
Michele Parisey
16:13 14 Jun 21
Chase serviced our A/C and he was very friendly, efficient and helpful. Highly recommend him and Adam’s.
Joseph Housley
13:15 14 Jun 21
Excellent service. Technician was courteous, polite, knowledgeable, and safe would recommend using him again.
Nitin Kumar
19:12 11 Jun 21
They were great. They called before heading over. He knew what he was talking about and fixed a problem that a couple other companies couldn't. I would highly recommend them!
William Valenzano
17:46 11 Jun 21
Adams responded quickly to our Heat pump issue back in February. They came out and installed a brand new heat pump. Tony was great to work with and took care of us every step of the way, thanks very much Tony!
Wendy Teismann
16:51 11 Jun 21
Chase was knowledgeable to fix our AC issue and friendly, too.
SUSAN BOETTNER
19:03 10 Jun 21
Chase was extremely nice. He called when he was going to be late which I appreciated. He was professional and explained everything he did and why so I could understand. I would call Adams again.
Sharon Eubanks
15:10 10 Jun 21
Chase was very friendly and put the plastic covering on his shoes and had his mask on. We talked for a while about what he thought it could be, and some of the prices. But when he come back in he said I have good news for you it was just a loose high-voltage wire that he fixed only cost me my service call. I will always use Adams heating and cooling they always do a great job for me.
Brian Troutt
14:08 10 Jun 21
Victoria Regan
15:40 08 Jun 21
Chase was here today for routine maintenance on the Carrier system we had installed last summer. As we have come to expect from Adams, he was on time, polite, and professional. Another great experience with a great company. Thanks, Chase!
Edward Hall
19:25 07 Jun 21
Chase Courtney arrived on time. He was professional, courteous and efficient. He explained all to my satisfaction. Thanks for the service.
RD Crawford
16:03 03 Jun 21
William Bayer
02:05 02 Jun 21
Christina Mihalek
14:43 28 May 21
We have used Adam’s Heating & Cooling for years and we are delighted with theirs services. From repairing an old system to installing a new furnace, they have done it all for us. We use them for our annual maintenance for or HVAC and help us extend the life of our HVAC investment. All the service technicians are kind, professional, and knowledgeable. Today, Chase serviced our AC unit to get us set for the summer. He wore a mask and shoe covers in the house. He then explained and showed me what items needed to be replaced on my AC unit and why- he even showed the test so I could see the results myself. I felt confident in paying for my maintenance service and replace me to parts. Thank you, Chase and Adam’s Heating & Cooling!
Laurern Hensley
22:03 27 May 21
Our technician Chase was knowledgeable, on time, friendly and pinpointed our problem immediately and fixed our problem within minutes a great experience. Cookies coming soon!! 😊
Julie Pratt
19:45 24 May 21
I recently had my furnace replaced with a new gas line and central air installed. The team of Adams Heating and Cooling: Daniel, Jeremy, Mike and Tommy were magnificent, and respectful professionals. They were incredibly knowledgeable and patient during the process. Without hesitation, I wholeheartedly recommend Adams Heating and Cooling for expertise installation.
Laurie Roessler
13:36 21 May 21
Very thorough, informative and professional. I will definitely use them again. Rick was great; he explained things to me in a way I understood.
John Tholen
19:48 18 May 21
Meghan Larbes
12:15 17 May 21
Chase did a great job and was very nice and professional, would highly recommend!
Penny Huber
23:38 14 May 21
Good service
Jeff Harpring
01:26 14 May 21
Five stars are not enough! I've dealt with many HVAC companies over the years and NO ONE comes close. From knowledge, to focus on the customer, to value these people are the best! Dave gave me great information (without being the least bit pushy) to help me make my decision on whether to repair or replace my 23 year old system. Tommy and Mike did a phenomenal job installing the new unit, going above and beyond any expectations. They even made the space around the unit more usable. Could not be happier!!!
Dave Scharfenberger
16:48 13 May 21
Technician fro Adam’s was courteous & thorough
Rebecca Caplinger
16:27 13 May 21
Chase was very friendly and professional. He did a great job servicing our furnace/AC.
Evelyn Palassis
15:17 13 May 21
Adams heating is a professional and experienced local company. I highly recommend them for all heating and air conditioning needs.
Matt Gerding
19:17 12 May 21
Chase as great - informative and professional. Highly recommend!
Lou Ann Downey
13:17 12 May 21
Craig Haskins
16:16 10 May 21
Mickey Knapp
11:35 06 May 21
Chip Bach
18:14 03 May 21
Tony and the Adams team did an excellent job of providing us understandable explanations for making a decision on a new furnace for our home. The installation was on time, professionally done, and the follow-up/training was awesome. High recommend this company!
Teresa Georgin
16:41 29 Apr 21
I was very impressed with Chase.He was very professional and found the problem right away.So pleased with the service we had.
Tracy Settleberry
18:51 28 Mar 21
Tony installed an air conditioner for my dad's barn, and he couldn't speak more highly of this company (and Tony)! He's never asked me to do a review for him, but he said Tony was friendly, efficient, and knowledgeable. He would highly recommend this company.UPDATE: I needed a new HVAC system and Tony Potts hooked me up, too! He took the time to answer all of my questions, and worked with me to find the right fit for my house and my budget. I would highly recommend this company!
Chris Juilfs
17:44 24 Mar 21
Terri G
18:43 02 Mar 21
Have used Adams for many years now and they never disappoint! Very prompt, personable service, responsive to emergencies, and they are great at advising best solutions for their customers. They installed a new HVAC system in our veterinary hospital some years ago. At original construction , the duct work was not done well and we could never get even cooling and heating throughout the hospital. I thought we just had to settle for what we had. Then Tony introduced us to the Carrier Infinity and I thought I died and went to heaven! Finally it was comfortable in every room! Adams just replaced our home HVAC system and we sleep so much more comfortably with a a great humidifier on the furnace. I didn't know what I was missing. Great job, great people, totally trust them!
Ashley Love
14:56 16 Feb 21
I was very impressed with this company from the beginning. We received 4 different quotes from 4 different companies. While they weren't the cheapest, they offered the best service and product out of all 4 companies. We were told on Saturday (by a different company) that our heat exchanger was cracked. We called Tony that same day and went over the offer he gave us in October. They were able to come out that Monday and get started. They had the furnace up and going that same day, which was good because the snow hit us that night. They came out on Wednesday and finished up the job. I had to have another return vent installed and they were able to install in easily and without much difficulty. I also had a supply vent that the previous owner had installed under the fridge. I discussed this with Chase while he was installing the furnace, and he told me it would be no problem to move this vent so I could have heat and ac to my kitchen. They also installed this easily and my kitchen feels like the rest of the house. They were very easy to work with, due to personal commitments I had to leave my house several times while they were here and they continued working with no interruption and I fully trusted to leave them alone in the house. They left the area cleaner than it was before. Tony also followed up with me about the installation and if I had any questions. I also signed up for the service plan because it gave me a warranty for free labor on my hvac system for 10 years.
QueenE B
15:38 10 Feb 21
I had Adams Heating & Cooling come take a look at our 30 year old oil furnace that stopped working. Their experienced field team came out the same day and identified the problem and they confirmed my fears, the cost for repairs to such an old unit just didn't make sense. It was going to need to be replaced, and quick because it was the middle of winter! Luckily, Tony and his team were able to get a new oil furnace and heat pump installed only two days later and with a financing package that we could afford. The energy efficiency provided by the heat pump is an added bonus that we will be enjoying for years to come. Now our house is warmer than it has ever been AND we will have air conditioning in the summer too - which we did not have before. Everything went so smoothly and easily, we couldn't be happier with the whole process.
Memmo1968
15:00 03 Nov 20
Profesional service and customer oriented, not just part selling but good advisors too to help with A/C issues
George Wahl
14:40 10 Oct 20
Flora Higgins
20:21 07 Sep 20
They responded immediately when I called because my AC went out. Eric called me as soon as I hung up after putting in a call to the answering service. The very next day Eric came out & assessed the situation & scheduled an appointment to install my new AC & furnace within 4 days. Tommy, Ben, and a different Eric came to do the work. They did a great job, were very careful & cleaned up afterwards. Highly recommend them.
Ernest Johnson
17:11 24 Aug 20
Recently we had Adams Heating and Cooling install a ductless air conditioning system in our home. The quality of the Carrier product is unsurpassed, it is efficient and quiet. Their employees did an excellent job. The were very professional, knowledgeable and personable. They did a great job! If you are contemplating a system such as this, we highly recommend this company.
Chase Courtney
11:35 21 Aug 20
Darlene Parker
01:33 01 Aug 20
I recently had a Carrier ductless system installed for the upstairs of my house. First off, I got 4 estimates. The first 3 were basically the same. They all wanted to install an LG split system. Knowing the size of the upstairs & the heating & cooling issues we have delt with over the years we decided to get one last estimate. I'm so glad we did. Tony Potts came out to our house and did a thorough evaluation of the area upstairs. Had I gone with any of the other 3 estimates I am sure that we would not be as happy with the results! He was very pleasant, informative and knowledgeable. I knew that Adams HVAC was the right choice. They installed two 1 ton Carrier units on each side of my house & within hours the upstairs was the perfect temperature. We could not be happier. The crew of 4 started around 9am finished by 4pm.They were polite, fast and thorough, even dealing with 3 dogs. I would definitely recommend this company. My husband has a lot more confidence in the Carrier system vs the LG. We couldn't be happier with our decision. Thank you Tony!
Anthony Helbling
17:32 21 Jul 20
Crew showed up on time and did a good clean job on installation of new furnace/ heat pump. In and out in a reasonable amount of time. Very friendly and detailed explanation of unit! They were out of stock on the unit we purchased and they even upgraded us to the Mac daddy at no cost! Could not be happier!!Highly recommended!
Nancy Moore
18:31 13 Jul 20
This is my first experience with Adams Heating Co. I was very impressed with the customer service of Dave who found the system out of freon. He offered two solutions: fill the unit with freon or put some in to hold me until a new unit could be installed and he didn't even charge a trip charge. The new furnace and air conditioner are now in and working well. I am very happy with all the people I have met from Adams.
Jeff Dunn
00:08 01 Jul 20
Mixed bag. Fast response to my call and they came quickly. Tech was polite and knowledgeable. In my business we repair and service refrigeration systems so whereas he didn't say anything incorrect he left out information. If Of note, he wasn't wearing footies and wasn't wearing a mask and got mud on my floor. As a rule you should at least appear with a mask and footies. Anyway, my 9 year old heat pump unit uses R22 refrigerant which had has largely been phased out; though you can still buy it. He said the system was down 3 lbs. of refrigerant approximately. And that if it is low on refrigerant it has a leak by definition, which is true. BUT had it been slowly leaking for 9 years and just refilling it, would suffice for another 9 years or was this a recent development - rate of loss is important? In fairness, it's really impossible to tell but it was clear the push was on to sell a new unit. If it was leaking slowly it could go for a few more years and may be worth filling up with refrigerant. However, he was ready to sell me a new unit for 5K. I may have misunderstood him but I did repeat his calculation when he said he could refill the 3 lbs of refrigerant for $350 per lb. I said $1000 total and he said yes. I can buy R22 (FYI without a licence you can't ) for $350 for 20 lbs. Or $17.50 per pound. That's a pretty steep mark up. I'd be ok with $100 per pound charge because of crafting costs, losses, leaks and mark ups but $350! It started too appear as if their response was designed to sell a new unit not to service me. Anyway I topped it off myself with R22and after 2 wks we're fine. That may change but I prefer to work with a company that's a little more transparent and doesn't gouge on the refrigerant. A lot of HVAC companies are leveraging R22 to sell new units and I feel that was going on here. It's easy to take advantage of people that aren't familiar with refrigeration. Call more than one company. Know your pricing.
Dan Regan
19:14 22 Jun 20
My wife and I hired Adams Heating in June 2020 to replace the gas furnace, air conditioner, and hot water heater in our home in Anderson Township. We had a fantastic experience, we could not be happier with their service and work, and we highly recommend them.Tony Potts is the HVAC specialist who came out to give us our quote. Tony was very thorough in determining what would need to be done to complete the job, and was very helpful in explaining the different choices amongst Carrier’s gas furnaces and air conditioners. It was a large job primarily due to the size of the old Williamson furnace that needed to be torn out, and the expectation was that it would take a day and a half to get the whole job done (furnace and AC on day 1, hot water heater on day 2).Tommy and Eric are the HVAC specialists that led the installation efforts, with a little help from Chris (a student learning the trade). They arrived at 8:30am just as Tony said they would, and they got right to work. They were courteous, professional, and incredibly hard workers. They got the entire job done in one day (including the hot water heater), and I am very impressed with their work.Tony followed up about a week after installation to ensure we were completely satisfied, and to answer any questions we had about using our new thermostat. We are very happy with our choice to hire Adams Heating, and genuinely look forward to having them service our new system for years to come.
Johnny Ness
17:59 22 Jun 20
I own a business and everytime I need something related to heating and cooling Adams has always taken care of me in a very timely fashion. Thanks!!!
James Eisen
12:36 20 Jun 20
We would like to thank Adam's Heating Co. for being prompt and professional. We are very impressed with the initial installation with Tony and his crew, and then with Dave for our software update.
Daniel Dillman
19:58 13 Jun 20
Had issues with the heating and cooling of the thermostat. Rick was able to come out and fix the problem ASAP! In no time at all, my issue was fixed and had nice cold air! THANK YOU RICK!!!!!
Theresa Wilhelm
00:42 14 Apr 20
You won't be disappointed.
Tony Potts
20:49 28 Feb 20
Stephen Pierce
15:29 17 Feb 20
The guys at Adams installed a propane fireplace in our new addition. They framed the shell for the fireplace perfectly to my specifications and completed the installation on time and on budget. They returned after the propane was delivered and ensured proper operation and provided instructions on its use.They were prompt professional and courteous. You can’t go wrong with this company!!
Teresa Hampton
19:25 27 Jan 20
Jeffrey Meurer
13:45 06 Jan 20
Our water heater went out over the holidays and Adams was able to inspect the issue and have a new water heater installed just a few hours later!
Rob Shiflet
22:26 29 Nov 19
Had a great experience with Adams Heating & Cooling. I wanted to replace my old oil furnace with a new one and add a heat pump as well with the A/C.. HVAC Specialist Tony Potts came out to give me a quote. Mr.Potts didn't just give a Quote like the other companies I had out. He looked at all the duck work took measurements checked literally everything to be able to determine what my house needed. And gave me different options depending on what i wanted to spend. He was very honest about everything. Other companies just came out looked at the furnace and a/c unit and gave a quote but they didnt have the knowledge and was tryng to sell me junk. The biggest reason i went with Adams was because the honesty I got from Mr. Potts and I felt more comfortable with them because of the inspection Mr.Potts gave. I have no problem spending a little more money for better equipment. The guys that came out for install was awesome. They knew what they was doing and did everything right. I have a buddy in the HVAC world that cameout to see what work they did and he was very impressed by there work. I will refer Adams Heating to everyone. At the end of the day this company does great work and will bring you great peace of mind knowing that everything was done right and your being taken care of.
Jeff B.
02:09 20 Nov 19
****UPDATE****They are working to correct the mistake. After research, my fault, still not a great deal but they are doing the right thing.Promised to install Carrier Furnace and put in Payne instead. Very misleading and not ethical.
Jeff Reichard
20:04 18 Oct 19
Adams did a thorough and clean installation of our new furnace and air conditioner. I am in the construction industry and see all levels of workmanship. Adams installed everything in a top notch fashion and their employees were very courteous. I definitely recommend them.
Jonathan Colson
23:36 16 Sep 19
Needed a condensor fan for my AC. The representative at the counter got me exactly what I needed based on a cell phone pic of the old unit. He even got me a part I didn't know I needed but actually did. Tossed in a little friendly advice and the price was right in line with buying online too. I didn't use thier service so I can't speak to that, but when it's time to call in the pros, this will be who I call.
William Bath
18:27 03 Aug 19
Fast and helpful!
Brandon Neace
03:27 29 May 19
I recently had a AC unit replaced and the crew from Adams Heating was great. They were able to work with my unique setup while not having to rework any major items. I highly recommend Adams heating Co.
Gene Murray
01:50 29 May 19
We purchased our home last October, but have used Adams Heating for over 10 years. Our AC system froze up suddenly and we needed help immediately. My wife recently had heart valve surgery, and the extreme heat was very stressful on her. I am grateful that Adams expedited a technician to our home. Chris arrived a little over an hour after my call. He was very responsive to the urgency of our situation, and he quickly diagnosed and fixed the problem. We quickly had cool air! He made additional recommendations to avoid future AC problems. I am sold on Adams and have signed up for maintenance services going forward.
harry bradford
15:42 17 May 19
We have had a service contract with Adams for several years now and their service and honesty continues to impress us. We just had spring service again today and a technician named Rick was at the house. He was very thorough, and very polite. He had extensive knowledge in his field and articulated that knowledge well. We will continue to use Adams as our primary HVAC provider. Job well done.
Ben Thomas
13:52 02 May 19
Unfortunately this company is out to charge you the maximum amount they can get away with. They came to my mother's house and told her she needed a very expensive part for her gas furnace (controller). It turned out that it was just the button stuck on the thermostat. I called and they did refund the $90 service call charge and my Mom has had no problem since then (6 months). Nothing like telling an 86 year old woman that her furnace needs the most expensive part.I just called to get an estimate on replacing my oil pump on my furnace. The part (Suntec 2460GU Oil Burner Pump A2VA-7116 ) costs $76.40 on Amazon and is not very hard to install. I may just do it myself but I don't have the gauges to check pressure and vacuum. Their estimate is $300 - $500. They wouldn't give me a more precise estimate even though I said I could answer all of their questions.
GBI Cincinnati
16:10 10 Apr 19
All of your technicians have been very good but I must complement Rick & Eric who came out today. They were extremely professional and competent. They presented a very professional image for the company and should be commended. Adams is a great company to deal with and I highly recommend them.
Josh Marotti
16:50 04 Mar 19
Heat went out. Called Monday morning. They were here within the hour. Had it diagnosed within 5 minutes. Went out, got the part, and it was fixed an hour later. Price was very reasonable. Simply awesome service. Highly recommended!
Nicole Schindler
14:48 24 Jan 19
"Our furnace died on Sunday (that snowy, cold, awful day) and we started calling furnace repair companies. Adams called back right away. Dave Smith came within one hour, diagnosed the problem, and had us warming again in a short period of time. He cleaned up after himself and it looked like he had never been there. The price was fair and we were so pleased we scheduled more work.On Tuesday Rob Davis replaced our condensation pump. Again, Adams supplied us with a great service call in a timely fashion. Rob was very personable and talked with me about every step to make the appointment perfect.Thank you!"
Laura Sauter
02:03 24 Jan 19
During a recent cold snap, my furnace was not working well (it was 59 degrees in my bedroom). Adams Heating Co. had been recommended to me so I called them for a service call. I called at 8:00 am. right after they opened, and they had a serviceman at my house by 9:00. He did a thorough check on my furnace, serviced it (routine maintenance) and could find nothing wrong. He must have done something right, because it has worked just fine since the visit. And, my service technician was a great guy. The charge was less than $100 - I will definitely have them do routine service on my HVAC and use them when the time comes to replace the equipment.
L.E. Wilson
16:05 21 Jan 19
Did a great job fixing my Oil Furnace when others said it couldn't be fixed. Dave came and within less than an hour he fixed it. All the others wanted sell me a new furnace. So grateful for the professionalism and kindness. I will definitely be calling them in the future. Thanks again
michaela c
13:48 17 Jan 19
William Wright
18:59 03 Jan 19
The Adams crew were this morning and did an outstanding job. They repaired some tricky ductwork that was incorrectly installed during the house construction. Jeremy Grant and his co-worker were very thorough and professional. Thanks for your great work. Will use your services next time We need heating and cooling.W. Wright
Brad Hast
04:41 31 Dec 18
Adam's serviced my heat pump system and did an excellent job ! Honest and fair people.
Richard Grant
16:43 27 Dec 18
First company just wanted to sell a new furnace and stated he didn't know much about my type of furnace. Broke two parts trying to install and left after 2 hours without fixing. Called Adams the next morning and it was repaired. Thank you
Chad Phelps
17:32 19 Dec 18
The new furnance process was great from start to finish. Service man Eric was great during th consultation, the salesman Tony was very helpful, Jeremy and Daniel were awesome during the install and the office personnel,especially Ingrid, were great! Thank you all
Kathy Tufts
19:58 29 Nov 18
Cathy Wronkovich
18:40 16 Nov 18
Staff person was prompt & competent.
Gerald Oaks
16:28 10 Nov 18
We just had a new Carrier Infinity Gas Furnace installed with a Humidifier -- so far GREAT. The service was professional, efficient and their teaching us its use was very good. Answering our questions -- until we understood all the settings. First Class.Thanks Adams,Gerry Oaks
Jennifer Hamilton
11:24 06 Nov 18
My home warranty could not assist us in getting immediate service out to us. I called Adams Heating and Cooling. They were prompt, very professional, ordered parts needed, efficient and went over and above to check our furnace thoroughly. We are so pleased with Adams Heating and Cooling and would highly recommend them.
Leota Watkins
14:02 09 Oct 18
Eric addressed both my A/C and heating needs this year. He is professional, knowledgeable, and communicates well. An issue with a relatively inexpensive part he replaced, allowed us to stay cool throughout the summer. We look forward to staying warm this winter. Very trustworthy and an asset to the company.
toptacruse
15:35 08 Oct 18
Great work and quick l! Well recommended
J. Matt Naylor
13:28 29 Sep 18
Courteous and professional service with neighbor feel
LarryM
21:09 19 Sep 18
I called for service at 1:00 pm,told them my renter had emphyzema and needed immediate heat pump (cooling) service and they were onsite by 2:30. WOW, what service. A little freon and they were gone. they will always be my go to heating company.
Jamey Schleue
15:36 11 Sep 18
Installed Nest thermostate ourselves and it didn't work. Adams Showed up and charged $140 for freon that I must take their word that I needed. Not sure. We had installed a Nest Thermostate and it wasn't working properly. The tech said he fixed the Nest and left. It did not fix the Nest problem and we had to put the old thermostate back on ourselves. $140 down the drain. Called Adams and they said the would not give us any consideration or even a small discount on another $90 service call. The tech admitted he was not their best person for Nest related issues. Adams isn't the only HVAC co. that maybe gauges people and maybe takes advantage of their lack of knowledge but I certainly am taking them off my list for future use. The lady that answered the phone was very nice and polite.
Melly SPOHR
19:16 04 Sep 18
I called Adams on Saturday morning of Labor Day weekend, when our central A/C died. They got to our house within a half hour, gave me a couple of options with quotes, and installed the new unit the following Tuesday (just 3 days later)! Steve gave me the quote, and was very professional and courteous, as was Jeremy who installed it! Thank you, very impressed with their professionalism and promptness!
Scott Shepard (The General's Grill)
14:27 04 Aug 18
Always professional, friendly and helpful.
Jonathan Millhouse
21:04 09 Jul 18
Adams Heating and Cooling is a local HVAC company that treats their customers well, providing great service at a fair price. Eric was extremely knowledgeable and was able to get our A/C working. In the past three years, my wife and I have had to contact several HVAC companies to come out and diagnose problems with our system. Technicians from these other local companies would come out and seemingly make the problem worse.Our experience with Adams Heating and Cooling was phenomenal. If you're having HVAC problems, I would recommend contacting them first.
Mike Prachar
20:47 23 May 18
Had my central a/c units serviced by Eric. He was extremely thorough and provided an excellent summary of what he did and what was needed. The experience was positive and the rate was fair. I would call Adams/Eric again if I had any kind of issue. Eric was honest and trustworthy.
Eric Bollmann
21:54 10 May 18
They installed a whole new system in our foreclosed house we bought. They worked with us for the entire process. Tony was very helpful in the whole process. I would recommend them to anyone.
Susan Roberts
13:24 26 Apr 18
Ingrid, who handles calls and scheduling, and Dave, Adams’ head technician, are tops, both extremely knowledgeable and professional. Dave is terrific at his job, and his work has lowered our heating bills significantly. As a result, I highly recommend Adams.
Pamela Brosch
15:08 18 Apr 18
Anthony Potts
13:15 06 Apr 18
Great Company
Joseph A Sheppard
14:45 08 Mar 18
Adams Heating and Air has been taking care of my home and office for over 20 years. They are dependable, use quality equipment, and their employees are punctual and have the utmost professionalism.
Robert Durkee
07:02 08 Feb 18
My gas furnace quit working a few weeks ago and I called Adams to come out and look at it. Of course, the first 10 minutes the tech was there he says oh you need a new furnace. He did get it working but it needed 2 new parts which I found out I totally got screwed on. Beware-Adams upcharges on parts like you wouldn't believe and they charge a lot more than most places do for just a diagnostic fee. Well a week later, my friend in HVAC from Dayton came over and looked at it and I told him how much I was charged for the service and parts and he was in disbelief. So call around before you have Adams come out and charge the exorbitant anount they do for service.
Lea Crain
13:33 24 Jan 18
I called Adams Heating yesterday because it was the company listed on the sticker on the furnace at the house my 80-year-old mother lives in. The furnace has not keeping her house warm. A nice lady told me that a man could come out that same day. He did arrive on time, was polite and efficient, but unfortunately by the time he got there the furnace was working fine and the house was actually quite warm. He did a full inspection but could find nothing wrong with the furnace. He told us he would waive the $90 fee and return again the next time the furnace stopped working. Whether we get a new furnace or not, he did point out to me that the flue elbow near the furnace should be replaced soon. I thanked him.Today, mom woke up to a cold house so she called Adams and a different man came. While he was inspecting the furnace, my mom called me to let me know he was there and that I could come over. He informed us the furnace was dying and we needed a new furnace. I called the landlord to tell him the bad news. He asked to speak to the technician. I did not hear what the technician said about the furnace but I did hear the technician promise to send him the quotes by email and asked for an email address. I gave him our landlord’s business card. He asked for me to write him a check for the $90 fee which I did.My mom called me later saying that she couldn’t hear the furnace running and had called Adams again. They told her the man that came there had to turn the furnace off. I wasn’t sure if my mom was a little confused, or they misunderstood, or what was going on, so I told mom I would call them and ask some questions. I called the nice office lady. She informed me that the man did indeed turn the furnace off insisting that they “had to because of the carbon monoxide danger”. I informed her that he said nothing about that to me or the landlord. She assured me he did. I assured her he did not do any testing for carbon monoxide in my presence. She said the signs of danger were enough for them to turn off the furnace. I started getting angry and told her that they had no right to turn off my mother’s furnace without asking me or her or the landlord. The lady insisted that the man explained “everything” to the landlord. I said some rather not nice things to her. I called the landlord and asked him if the furnace man informed him he was turning the furnace off. He said, “absolutely not”. Needless to say, he and I got very angry. We both went to my mother’s house and found that the furnace was not turned off but he actually left the front panels off the furnace that caused it to be off. I noticed that it looks like the “repair” man took a screw driver and poked holes in the flue pipe immediately above the furnace. I certainly saw NO HOLES there the day before.Mom’s landlord happens to be a Professional Engineer with decades of HVAC experience and is registered as a Professional Engineer in 7 States to practice HVAC Engineering and Design. He knows quite a lot about furnaces. We went to Home Depot, purchased supplies, and made temporary repairs of the flue pipe and purchased new carbon monoxide detectors. The furnace is now functioning and providing the house with heat with no sign of carbon monoxide. I also called my bank and put a stop payment on the $90 check I had given the furnace “repair” man earlier in the day. I am too upset for words to express. There is no way this is proper behavior for a salesperson representing a reputable company. I wish I could give a review that has no stars for this is a totally shameful way to behave. They left my 80-year-old mother with a sabotaged, torn apart, off furnace in the middle of January. Shame on you!
Mary Dial
16:46 21 Dec 17
To plan what we needed for equipment, Tony was excellent. He listened, suggested and answered questions completely. He was open to non standard installation that was needed. Tom and Mike were very careful doing the installation - they simply did a very credible job. The experience from beginning to end was a good one!
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Call us at 513-474-1600!
Adams Heating & Cooling proudly provides HVAC service to Loveland, Milford, Batavia, Anderson Township, and the surrounding communities in the Greater Cincinnati area. Visit our service area page for more coverage details, call us at 513-474-1600, or request service online today.
